Frequently Asked Questions
Getting started
How do I create a Tile Social account?
How do I verify my email address?
Can I reserve a username before creating an account?
Can I use Tile Social for free before subscribing?
Can I create a profile for a business, organization, or community?
Which devices and operating systems support Tile Social?
Account & profile
How do I edit my profile information and profile photo?
Can I change my username?
Can I organize or customize the appearance of my profile?
What information is visible on my public profile?
Can I make my Tile Social profile private?
How do I control who can view my posts?
Can I hide my online or activity status?
How do I manage my notification settings?
What if I forgot my password?
Does Tile Social offer two-factor authentication?
What should I do if I notice suspicious activity on my account?
How do I manage the devices logged in to my account?
How do I log out of Tile Social on all devices?
Can I transfer my account to a different email address?
Can I use multiple accounts on the same device?
Can I temporarily deactivate my account?
How do I reactivate my account after it has been deactivated?
How long can my account remain deactivated?
What happens if I decide to delete my account?
Subscription & billing
When does my subscription begin after paying the membership?
What happens to my account if I stop paying?
How do I cancel my subscription?
How can I update my payment information?
Can I get a refund for my subscription?
Posts & content
What types of content can I post on Tile Social?
Is there a limit to the number of photos or videos I can upload?
Is there a maximum file size for photos and videos?
Does Tile Social reduce the quality of uploaded photos or videos?
Can I edit a post after publishing it?
Can I delete a specific post or comment?
Can I restore a post that I deleted accidentally?
Can I save a post as a draft before publishing it?
Can I schedule posts in advance?
Can I pin a post to my profile?
Can I add links, locations, or hashtags to my posts?
Can I post things that disappear after a set time like in other platforms?
Can I create photo albums or collections?
Can I save posts and revisit them later?
Will my posts be archived if I stop using the app?
Who owns the content I publish on Tile Social?
Can I share posts with people who aren’t on Tile Social?
Can I download a copy of my posts and account information?
Connecting & interacting
Does the app have messaging capability?
Who can see my greetings?
Can I choose who is allowed to comment on my posts?
How do I find and connect with people I know?
Can I search for posts, people, or topics?
Can other users tag or mention me in a post?
How do I review or remove a tag from a post?
How do I block or report another user?
What happens after I block another user?
Can I mute someone without blocking or removing them?
Can I remove someone from my connections or followers?
Can I control who sends me connection requests?
How do I manage pending following requests?
Can I limit who is allowed to echo my posts?
Can I disable reactions on a specific post?
Can I turn off greetings on a specific post?
Can I invite friends to join Tile Social?
Can I create or join private groups?
Privacy & your data
How will my data be handled?
Does Tile Social sell my personal information?
Does Tile Social track my activity outside the app?
How does Tile Social recommend accounts or content to me?
Will there be Ads eventually?
Who can see the number of Likes/Dislikes or Cares on my post?
Who can see the accounts who cared about my post?
Will someone know if I view their profile?
Can I prevent other users from downloading my photos?
Safety, moderation & support
How does Tile Social protect users from harassment and harmful content?
What content is not allowed on Tile Social?
How does Tile Social review reported content or accounts?
How can I report an account pretending to be me or someone else?
What should I do if someone shares my private information?
How does Tile Social handle copyright or intellectual-property complaints?
Can I appeal if my post is removed or my account is restricted?
How will I know if Tile Social takes action on something I reported?
What should I do if the app is not working correctly?
How can I contact Tile Social’s customer support team?
How can parents or guardians manage a teenager’s access to Tile Social?
What safety and privacy protections are available for younger users?
Is there a minimum age requirement to use Tile Social?
Mission & Vision
Terms and Conditions
FAQs
Privacy Policy
Community Standards
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